Last Updated: June 7, 2025
These Terms & Conditions (“Terms”) govern your use of our services and website operated by Jacobo Upholstery (“we,” “us,” or “our”).
- Service Estimates & Acceptance
- Free Quote: All estimates are provided free of charge and based on the information you submit (photos, dimensions, material choices).
- Validity: Estimates remain valid for 30 days from issuance. Prices may change thereafter due to material cost fluctuations.
- Acceptance: To accept an estimate, you must sign or electronically approve the provided estimate and pay any required deposit.
2. Deposits & Payments
- Deposit Requirement: A deposit of 30% of the total estimate is due upon acceptance to secure your appointment date.
- Payment Methods: We accept credit/debit cards, cash, and approved electronic transfers.
- Final Payment: The remaining balance is due upon completion of work and before delivery or pick-up.
- Late Payments: Balances not paid within 7 days of completion may incur a late fee of 1.5% per month.
3. Production & Turnaround
- Scheduling: Turnaround times (e.g., 3–5 business days for auto jobs, 5–7 days for boat upholstery, 7–10 days for furniture) are estimates and subject to change.
- Delays: We will notify you promptly of any delays due to material shortages or unforeseen circumstances.
- Rush Orders: Expedited service may be available for an additional fee; please inquire in advance.
4. Warranties & Guarantees
- Craftsmanship Warranty: We guarantee our workmanship for the lifetime of the upholstery. If seams unravel or workmanship defects appear, we will repair them at no cost.
- Materials Warranty: Manufacturer warranties on fabrics, foams, and hardware vary; please refer to the specific material’s warranty documentation.
- Exclusions: Warranty does not cover damage from misuse, accidents, normal wear and tear, exposure to chemicals, or unauthorized repairs.
5. Customer Responsibilities
- Accurate Information: You must provide accurate details (measurements, photos, vehicle/boat model, fabric choices). Errors may result in additional charges.
- Access & Parking: For on-site services, you must provide safe access and, if required, arrange parking or dock space.
- Inspection: You must inspect completed work within 48 hours of delivery or pick-up and report any issues immediately.
6. Cancellations & Rescheduling
- Rescheduling: You may reschedule an appointment up to 48 hours in advance without penalty.
- Cancellations: Canceling less than 48 hours before your scheduled appointment may forfeit the deposit.
- No-Shows: Failure to be present without prior notice will result in loss of deposit and a rebooking fee.
7. Intellectual Property
- All content on our website, including text, images, logos, and designs, is owned by Jacobo Upholstery or used with permission. You may not reproduce or distribute any content without our written consent.
- Maximum Liability: To the fullest extent permitted by law, our total liability to you for any claim arising from our services or website is limited to the amount you paid us for the specific service in question.
- Disclaimer: We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.
9. Governing Law & Dispute Resolution
- Governing Law: These Terms are governed by the laws of the State of Florida.
- Arbitration: Any disputes will be resolved through binding arbitration in Miami-Dade County, Florida, under the rules of the American Arbitration Association.
10. Changes to These Terms
We may update these Terms at any time. We will post the revised date at the top and notify you of significant changes via email if we have your address on file. Continued use of our services after updates constitutes your acceptance.
11. Contact Information
If you have questions or concerns about these Terms & Conditions, please contact us:
Jacobo Upholstery
2065 West 62 St., Hialeah, FL 33016
Phone: (305) 267-1983
Email: jacoboupholstery@hotmain.com
Thank you for choosing Jacobo Upholstery. We look forward to delivering exceptional service.